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let's talk

t 03 9534 4614
e enquiries@tideways.com.au
Suite 1, Level 3 521 Toorak Rd, Toorak VIC 3142
PO Box 1027, Caulfield North Vic 3161

Client Area

For your convenience

Details are provided below of the various payment methods available for both owners and developers. Please note that in order to pay your levies you will need to have a copy of the levy notice.

To obtain the levy notice please log into the client area or contact our office on 03 9534 4614.

For your convenience

Details are provided below of the various payment methods available for both owners and developers. Please note that in order to pay your levies you will need to have a copy of the levy notice.

To obtain the levy notice please log into the client area or contact our office on 03 9534 4614.

Payment Options

Telephone: Call this number to pay by credit card using a land line or a mobile phone.

Tel: 1300 552 311
International: +613 8648 0158

Internet: Visit this website to make a secure credit card payment over the internet.

www.stratamax.com.au

Direct Debit: Make auto payments directly from your nominated bank account or credit card.

Head to www.stratapay.com/ddr to register.

BPAY: Contact your participating Financial Institution to make a payment from your cheque or savings account using BPAY

Biller Code: 74625
Ref: XXXX XXXX X

In Person: Present the levy notice at any Post Office to make cash, cheque or debit card payments

Billpay Code: 9216
Ref: Your StrataPay reference number

Post: Send cheque with the payment slip by mail to:

StrataPay, Locked Bag 9 GCMC, Bundall Qld 9726 Australia
Make cheque payable to: StrataPay XXXX XXXX X (StrataPay Reference Number)

Internet Banking – EFT: Use this BSB and Account Number to pay directly from your bank account in Australian Dollars (AUD)
Bank: CBA, Sydney, Australia

Account Name: StrataPay
BSB: 067-970
Account No: XXXX XXXX X (StrataPay Reference Number)

Please note:
Your StrataPay Reference Number is located on your levy notice
Credit Card Surcharges: VISA/MASTER: 1.65% AMEX: 2.4%
Direct Debit Form can also be found on our website in the ‘FAQ’ section – fees and levies

Client Login

For owners or developers please login to access your Tideways client portal.

client login

For your convenience

Find various commonly used documents for both owners and developers here for your use.

For your convenience

Find various commonly used documents for both owners and developers here for your use.

Report an issue with your property

Please fill in the form below to report and issue with your property. One of our team will contact you as soon as possible. For emergencies please contact the office on 03 9534 4614.

Report an issue with your property

Please fill in the form below to report and issue with your property. One of our team will contact you as soon as possible. For emergencies please contact the office on 03 9534 4614.

Property Issue Form

Client Login

For owners or developers please login to access your Tideways client portal.

client login

Property Issue Form

Client Login

For owners or developers please login to access your Tideways client portal.

client login